I was disconnected from the internet while my order was being processed. How do I complete my order? Hiren Parmer January 02, 2018 07:15 Follow That sounds terrible. Fortunately, if a Thank You screen hasn't been displayed, it means your order hasn't been processed. Restart the process and try again. If you need any help along the way, give us a call on 800-MYCP (800-6927), 9:00 AM to 9:00 PM, 7 days a week, so we can talk you through it. Comments 0 comments Please sign in to leave a comment.