Yes, you can now drop off your Splash, Babyshop, Lifestyle, Shoe Mart or Centrepoint returns at any Centrepoint store across the UAE.
Here’s what you need to do:
- Visit your nearest store: Wrap your products in their original shipping packaging and bring it along with your invoice to any Centrepoint store in the UAE.
- Hand over your return: An authorized staff member will take your package.
- Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund or a Credit Note that you can spend in-store or online. If you’ve paid by card, you can receive a refund to your card or opt for a Credit Note.
Please note, you can only return your Iconic purchases to an Iconic store. And don't forget to check the returns policy first to see which products we don't take back.